Terms of Use

The Terms and Conditions set out below apply to your use of this website and related websites, including the use of the information & services offered on the Site. In accessing and using the Site, you shall be deemed to have read each and all the Conditions without modification. If you do not agree, please cease use of the site and leave the site immediately.
These Conditions must be read in conjunction with any other applicable terms and conditions governing the use of the Site.

Site

The information available on the Site is owned and managed by Sukh Travel and its subsidiaries, controlled entities, affiliates and related parties.

Use of Site

The services of this Site are available only to individuals who can form legally binding contracts under applicable law, and thus, are not available to minors. By using this Site, You represent that you are of sufficient legal age to use this Site and to create binding legal obligations for any liability you may incur as a result of the use of this Site. You also warrant that you are legally authorized to make the travel reservations and/or purchases for either yourself or another person for whom you are authorized to act. You may only use this Site to book taxi and shall not use this Site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservations, or any reservation in anticipation of demand.
This Site is to be used by You for Your personal use only. Commercial uses of this Site are strictly prohibited unless prior written consent from Sukh Travel has been granted. You agree that You will not use this Site for chain letters, junk mail, spamming, solicitations (commercial or non-commercial) or bulk communications of any kind including but not limited to distribution lists to any person who has not given specific permission to be included in such a list.

Information

You accept that all Information provided on the Site or any other material accessed through the Site including via any Linked Website is general information about Sukh Travel and is not in the nature of advice.

You also accept that all of the Information is provided on an as is basis and to the extent permitted by law, is provided without any warranty, representation or condition of any kind whether express, implied, statutory or otherwise. You assume all responsibility and risk for your use of or reliance upon the Information and the Site or any other material accessed through the Site including via any Linked Website.

Sukh Travel is not liable for any loss (direct or indirect) resulting from any action taken or reliance made by you on the Information or any other material accessed through the Site including via any Linked Website. You should make your own inquiries and seek independent professional advice before acting or relying on any such information or material. Sukh Travel may from time to time update, modify or add the Information, including these Conditions and absolutely reserves the right to make such modifications without any obligation to notify past, current or prospective users of the Site. Unless otherwise specified to the contrary all new Information shall be subject to these Conditions. Sukh Travel does not guarantee that the Site will operate continuously or without interruption or be error free. In addition, Sukh Travel may also suspend or discontinue any aspect of the Site at any time without being liable for any direct or indirect loss as a result of such action.

Trade Marks

The Site contains Sukh Travel logos, trade and service marks and devices (including the word Sukh Travel) and other valuable trade or service marks owned by AB Tours and Travel or licensed to Sukh Travel to distinguish its offerings. These trade and service marks and related intellectual property are protected from copying and simulation under national and international laws and any reproduction or use of any of the contents of this Site without the express written consent of Sukh Travel is prohibited. Nothing contained on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Trademarks without the written permission of Sukh Travel.

Copyright

The information, text, graphics, images, sounds, links, modules and all other information and software published or otherwise contained in the Site Information are either owned exclusively by Sukh Travel or licensed by Sukh Travel and except as specifically provided in these Conditions may not be copied, distributed, displayed, reproduced or transmitted, in any form or by any means whether electronic, mechanical, photocopying, recording, or otherwise, without the prior written approval of Sukh Travel. Without limitation you may not, without such approval from Sukh Travel, create derivative works from any part of the Site or commercialize any Information, products or services obtained from any part of the Site. Information procured from a third party may be the subject of copyright owned by that third party.

Liability Disclaimer & Exclusion

Sukh Travel makes arrangements with third-party vendors, such as, but not limited to hotels, car rental agencies, tour operators, activities suppliers. Sukh Travel has no control over and assumes no liability for the actions of the third-party vendors from whom it obtains travel products or services.

Except as expressly stated herein, Sukh Travel assumes no responsibility for actions relating to travel services beyond the control of Sukh Travel  or its employees.

In no event shall Sukh Travel be responsible for any direct, indirect, special, incidental or consequential loss or damage, however arising and whether in contract, tort or otherwise, which you may suffer in connection with or arising out of:
* your use of the Site or any Linked Website; or * your use of or reliance on Information or any other material accessed through the Site including via any Linked Website; including without limitation, loss or damage by way of loss of profits, loss of business opportunity, business interruption or loss of information. These Conditions do not purport to exclude liability arising by any applicable law if, and to the extent, such liability cannot be lawfully excluded, however, to the extent permitted by law, all warranties, terms or conditions which would otherwise be implied into these Conditions are hereby excluded. Where applicable law implies any warranty, term or condition, and that law prohibits exclusion or modification of the application of or the liability of Sukh Travel under, any such warranty, term or condition, then the liability of Sukh Travel shall include liability for that warranty, term or condition but such liability will be limited for a breach of that warranty, term or condition to one or more of the following:

if the breach relates to services, the supply of the services again or payment of the cost of having the services supplied again.

Reservations

The reservations feature of the Site is provided solely to assist customers in determining the availability of travel related services and products and to make legitimate reservations and for no other purpose. You warrant that you are at least 18 years of age, possess the legal authority to enter into the legal agreement constituted by your acceptance of these Conditions and to use the Site in accordance with such Conditions.

You agree to be financially responsible for your use of the Site including without limitation for all reservations made by you or on your account for you, whether authorized by you or not. For any reservations or other services for which fees may be charged you agree to abide by the terms or conditions of supply including without limitation payment of all moneys due under such terms or conditions.
The Site contains details of Package charges (including any available SPECIAL PROMOTIONS).

Terms and conditions of booking are set out on the Site and payment will be in accordance with the procedure set out in such terms and conditions. No contract will subsist between you and Sukh Travel or any of its affiliates in respect of any services or products offered through the Site unless and until Sukh Travel accepts your order by e-mail or automated confirmation through the Site confirming that it has accepted your reservation, booking or order and any such contract shall be deemed to incorporate the reservation terms and conditions of booking.

Any other relevant terms and conditions relating to particular services or products are set out in the Site.

You undertake that all details you provide to in connection with any services or products which may be offered by Sukh Travel on the Site (including hotel room reservations) will be correct and, where applicable, the credit card which you use is your own and that there are sufficient funds to cover the cost of any services or products which you wish to purchase. Sukh Travel reserves the right to obtain validation of your credit card details before providing you with any services or products.

The traveler also agrees to that:

• the cab will not be used for wedding, reception or party purposes where the cab needs to be decorated. Please call our call centre for such services.
• extra charge may be levied for certain destinations and / or routes especially through hilly or mountainous areas and / or char dham yatra and / or Hemkunt Sahib.
• extra night driving charges may be levied if the driver is asked to drive between 10PM to 6AM.
• air conditioner may be switched off if taxi is traveling through hilly or mountainous areas.
• the taxi engine may be switched off while waiting.

The traveler shall ensure that he/she will not indulge in any of the following activities while in a taxi:

• Smoking or consuming any kind of intoxicants inside the taxi. The driver has the right to refuse the pick-up or ask the customer to alight the taxi if the customer is found to be in an intoxicated state or is found misbehaving with other travelers or the driver, or is causing a nuisance.
• Littering the taxi
• Soiling or damaging the seats and/or any other interiors of the taxi.
• Misusing, soiling or damaging any of the devices (technical/non-technical) in the taxi.
• Asking the driver to break any Traffic/RTO/City Police and/or government rules for any purpose. The driver has the right to refuse such a request by the traveler. The driver also has the right to refuse such a pick-up or ask such traveler (s) to alight from the cab.
• Pressurizing the driver to overload the boot space of the taxi with luggage. The traveler shall not be generally allowed to use the seating area of the taxi for placing any kind of luggage.
• The traveler agrees and acknowledges that the use of the Services offered by Sukh Travel is at the sole risk of the traveler and that Sukh Travel disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes are excluded to the fullest extent permitted by law.

Without prejudice to the above, the Sukh Travel makes no representation or warranty that:

• the Services will meet the traveler’s requirements;
• the Services will be uninterrupted, timely, secure, or error-free.

Sukh Travel will not be liable for any damages of any kind arising from the use of the Service offered by the Sukh Travel, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

If any passenger if misses the train or flight or bus, Sukh Travel will not be liable for any compensation. The customer shall make an alternate arrangement if the taxi has not reached due to any reason.

The Sukh Travel is hereby authorized to use the location based information provided by any of the telecommunication companies when the traveler uses the mobile phone to make a taxi booking. The location based information will be used only to facilitate and improve the probability of locating a taxi for the Traveler.

The Sukh Travel shall be entitled at any time without giving any reason to terminate the booking of taxis done by the traveler.

We encourage all our customers to take full responsibility of his/her items. In case of lost items inside the taxi during the journey, we will try to locate the items on a “best-effort” basis but is not responsible for the same in case of loss or damage to the same.

If the traveler leaves any goods in the taxi or has any complaint in respect of the Services or the use of the taxi, the traveler has to inform Sukh Travel of the same in writing within 4 hours of using the taxi or the Services of Sukh Travel.

The Sukh Travel shall not be liable for any conduct of the drivers of the cabs. However, the Sukh Travel encourages you to notify it of any complaints that you may have against the driver of any cab that you may have hired using the Sukh Travel ‘s Services.

All the calls made to the Sukh Travel call centre can be recorded by the Sukh Travel for quality and training purposes.

Many vehicles registered with the Sukh Travel are continuously tracked using GPS for security reasons only.

It is expressly made clear to you hereby that the Sukh Travel does not own any taxis nor does it directly or indirectly employ any drivers for the taxis. Taxis and drivers are all supplied by third parties and the Sukh Travel disclaims any and all liability in respect of the drivers and the taxis alike.

The Sukh Travel have right to use the customer contact information for its own marketing purposes. The Sukh Travel may send regular SMS updates to the mobile numbers registered with it.